General Terms and Conditions of Sale

This website www.pepin.shop (the "Site") is published by Pepin, a company with a share capital of €2,500, registered with the Lille Métropole Trade and Companies Register under number B 902 887 876, with its registered office at 15 avenue de Mont à Camp, 59160 Lille, whose individual VAT number is FR41902887876. (Hereinafter "Pepin".)

Article 1 – GENERAL PROVISIONS RELATING TO THESE GENERAL TERMS AND CONDITIONS

The general terms and conditions of sale (the "General Terms and Conditions of Sale", or the "GTC") apply exclusively to the online sale of products offered by Pepin on the Website.

The GTC are made available to clients on the Website where they can be consulted directly and may also be provided to them upon simple request by any means.

The General Terms and Conditions (GTC) are enforceable against the Client, who acknowledges, by ticking a box or clicking the button provided for this purpose, that they have read and accepted them before placing an order. Confirmation of the order constitutes the buyer's acceptance of the GTC in force on the date of the order, the storage and reproduction of which are ensured by Pepin.

Article 2 – DESCRIPTION OF PRODUCTS

The Website is an online product sales site open to any natural or legal person using the Website (the "Client").

Each Product presented on the Website is accompanied by a description detailing its essential characteristics. Photographs illustrating the products, where applicable, do not constitute a contractual document. The Product's instructions for use, where this is an essential element, are available on the Website or provided at the latest upon delivery. Products comply with the requirements of applicable French law.

The Client remains responsible for the terms and consequences of their access to the Website, in particular via the Internet. Such access may involve the payment of fees to technical service providers such as Internet access providers, which remain the Client's responsibility. Furthermore, the Client must provide and be solely responsible for the equipment necessary to connect to the Website. 

The Customer acknowledges having verified that the computer system they use is secure and in working order. 

Article 3 – CREATION OF THE CLIENT ACCOUNT

To place an order on the Website, the Client must first create their personal client account. Once created, to access it, the Client must log in using their username and secret, personal, and confidential password. It is the Client's responsibility not to share their username and password in accordance with the provisions of the PERSONAL DATA article of these General Terms and Conditions. Each Client undertakes to maintain strict confidentiality over the data, in particular the username and password, enabling them to access their client account, the Client acknowledging that they are solely responsible for access to the Service via their username and password, except in the event of proven fraud. Each Client further undertakes to notify Pepin without delay in the event of loss, misappropriation, or fraudulent use of their username and/or password.

After creating their personal customer account, the Customer will receive an email confirming the creation of their customer account. 

The Customer agrees, upon registration, to: 

  • provide accurate, truthful, and up-to-date information at the time of entry in the service registration form, and in particular not to use false names or addresses, or names or addresses without authorisation. 
  • keep registration data up to date so as to ensure that it remains accurate, correct and current at all times. 

The Client further undertakes not to make available or distribute any unlawful or objectionable content (such as defamatory information or content constituting identity theft) or harmful content (such as viruses). In such an event, Pepin shall be entitled to suspend or terminate the Client's access to the Website at the Client's sole liability.

Article 4 – ORDERS

Pepin endeavours to guarantee optimal availability of its Products. Product offers are valid while stocks last. 

If, despite Pepin's best efforts, a Product proves to be unavailable after the Client's order has been placed, Pepin will inform the Client by email as soon as possible, and the Client will have the choice between: 

  • delivery of a Product of equivalent quality and price to the one originally ordered, or
  • a refund of the price of the ordered Product no later than thirty (30) days from the date of payment of any sums already paid. 

It is agreed that, beyond the refund of the price of the unavailable Product, where requested by the Client, Pepin shall not be liable for any cancellation indemnity, unless the non-performance of the contract is directly attributable to Pepin.

Except as otherwise stated in these General Terms and Conditions and without prejudice to the statutory right of withdrawal, the Client's orders are firm and final. 

When placing an order, the Customer must select the chosen Products, add them to their basket by indicating the selected Products and desired quantities. The Customer has the option to review the details of their order and its total price, and to return to previous pages to correct the contents of their basket if necessary, before confirming it. 

The Customer agrees to read the General Terms and Conditions of Sale then in force before accepting them and confirming the terms and any delivery and withdrawal fees prior to payment of their order. Confirmation of the order constitutes acceptance of the GTC and forms the contract.

A copy of these General Terms and Conditions as accepted by the Customer will be sent to the Customer by e-mail at the time of order confirmation, so that they may refer to them at any time.

Contractual information relating to the order (including in particular the order number) will be confirmed by e-mail in due course and at the latest upon delivery. Pepin strongly advises the Customer to print and/or archive this order confirmation on a reliable and durable medium as proof. A digital invoice is made available to the Customer in the "my account" area. Pepin also advises the Customer to print and/or archive this invoice on a reliable and durable medium as proof. 

Any email sent to the Client in connection with an order will be sent to the email address the Client uses to log in to their client account. 

Pepin reserves the right not to validate the Client's order for any legitimate reason, in particular in the event that: 

  • The Client fails to comply with the General Terms and Conditions in force at the time of their order; 
  • The Customer's order history shows that amounts remain outstanding in respect of previous orders;
  • One of the Customer's previous orders is the subject of a dispute currently being processed; 
  • The Client has not responded to a request for order confirmation sent to them by Pepin.

Pepin archives sales contracts for Products in accordance with applicable legislation. Upon request addressed to bonjour@pepin.shop, Pepin will provide the Client with a copy of the contract in question. 

Any modification of an order by the Customer after order confirmation is subject to Pepin's agreement.

The information provided by the Customer when placing the order (including in particular the name and delivery address) is binding on the Customer. Accordingly, Pepin's liability cannot under any circumstances be sought in the event that an error made when placing the order prevents or delays delivery.

The Customer declares that they have full legal capacity to enter into commitments under these General Terms and Conditions.

Registration is open to adults with legal capacity and to minors provided they act under the supervision of a parent or guardian holding parental authority. Under no circumstances is registration permitted on behalf of third parties unless duly authorised to represent them (e.g. a legal entity). Registration is strictly personal to each Customer. 

In the event of a breach by the Customer of any provision of these General Terms and Conditions, Pepin reserves the right to terminate the said Customer's account without notice.

Article 5 – PAYMENT METHODS AND SECURITY

The Client expressly acknowledges that any order placed on the Website is an order with an obligation to pay, which requires payment of a price in exchange for the supply of the ordered Product. 

In any event, Pepin reserves the right to verify the validity of payment, prior to dispatch of the order, by any means necessary. 

Pepin uses the online payment solution Stripe and PayPal. 

Orders may be paid using one of the following payment methods: 

  • Payment by credit card. Payment is made directly on the secure banking servers of Pepin's bank; the Client's bank details do not pass through the Website. Bank details provided at the time of payment are protected by SSL (Secure Socket Layer) encryption. In this way, these details are not accessible to third parties. 

The Customer's order is recorded and validated upon acceptance of payment by the bank.

The Customer's account will be debited the corresponding amount only when (i) the bank card details used have been verified and (ii) the debit has been accepted by the bank that issued the bank card.

The inability to debit the sums due will result in the immediate nullity of the sale.

The bank card may in particular be declined if it has expired, if the Customer's maximum spending limit has been reached, or if the details entered are incorrect. 

  • Payment by electronic wallet (such as PayPal). The Customer already holds an account with the electronic wallet used by Pepin. The Customer may use this account and pay for their order securely without disclosing their bank details.
  • Payment by bank transfer. The Client may settle their order by bank transfer. When the order is placed, Pepin will provide the account details to which the transfer should be made, along with the order reference to include in the transfer instruction. Orders are processed within a maximum of 48 hours following receipt of the transfer. 

Where applicable, an order confirmed by the Client will only be considered effective once the secure banking payment centre has approved the transaction.

As part of verification procedures, Pepin may need to request from the Customer any documents necessary to finalise their order. Such documents will not be used for any purpose other than this.

Article 6 – PAYMENT OF THE PRICE

The price of Products in force at the time of the order is indicated in euros inclusive of all taxes (VAT included), excluding delivery and shipping costs. In the event of a promotion, Pepin undertakes to apply the promotional price to any order placed during the promotional period.

The price is payable exclusively in pounds sterling (£). The full price is due upon confirmation of the order. The prices offered include any discounts and rebates that Pepin may grant.

If delivery or transport charges apply, they will be added to the price of the Products and shown separately before the Customer confirms their order. The total amount due by the Customer and its breakdown are shown on the order confirmation page.

Article 7 – FORMATION OF CONTRACT

The contract between Pepin and the Client is formed at the time the Client sends confirmation of their order.

The Client's attention is drawn in particular to the method of acceptance of orders placed on the Website. When placing an order, the Client must confirm it using the "double-click" technique, meaning that after selecting Products added to the basket, the Client must review and if necessary correct the contents of their basket (identification, quantity of selected products, price, delivery terms and costs) before confirming by clicking "I confirm my delivery", then acknowledging acceptance of these GTC before clicking the "I pay" button, and finally confirming their order after entering their bank details. The "double click" constitutes an electronic signature equivalent to a handwritten signature. It constitutes an irrevocable and unconditional acceptance of the order by the Client. 

Archiving of communications, order forms and invoices is carried out by Pepin on a reliable and durable medium so as to constitute a faithful and lasting copy. These communications, order forms and invoices may be produced as evidence of the contract. Unless proven otherwise, data recorded by Pepin on the Internet or by telephone constitutes proof of all transactions carried out between Pepin and its Customers.

The order may be cancelled by the Customer by recorded delivery letter with acknowledgement of receipt or in writing on another durable medium in the event of:

  • delivery of a Product that does not conform to the stated characteristics of the Product;
  • delivery exceeding the deadline set out in the order form or, failing such a date, within thirty (30) days of the conclusion of the contract, after Pepin has been instructed, in the same manner and without result, to carry out the delivery within a reasonable additional period;
  • a price increase not justified by a technical modification of the product required by the public authorities.

In all such cases, the Customer may demand reimbursement of the deposit paid, plus interest calculated at the statutory rate from the date on which the deposit was received.

The order may be cancelled by Pepin in the event of:

  • the buyer's refusal to take delivery;
  • of non-payment of the price (or the balance of the price) at the time of delivery.

Article 8 – RETENTION OF TITLE

Pepin retains exclusive ownership of Products ordered on the Website until full payment of the price has been received, including any applicable shipping costs.

Article 9 – DISPATCH AND DELIVERY

The online sales offers presented on the website are reserved for consumers residing in France or, where applicable, in a member state of the European Union, and for deliveries within those same geographical areas. 

Delivery means the transfer to the Customer of physical possession or control of the Product.

Pepin offers different delivery methods depending on the nature of the product: home delivery or pickup point.

Shipping costs are those specified at the time of order completion and are accepted upon confirmation of the order.

Pepin undertakes, in accordance with the delivery deadline indicated on the Site for each Product, to deliver the Products within a maximum period of thirty (30) days after receipt of the order.

Delivery times are stated in working days on the Website at the time of ordering. These times include order preparation and dispatch as well as the carrier's estimated delivery period. 

Pepin undertakes to dispatch the Products in accordance with the timeframes announced on each Product page and at basket level, provided that payment for the order has not previously been declined.

However, if one or more Products cannot be delivered within the initially announced timeframe, Pepin will send an email informing the Customer of the new delivery date. 

Products will be delivered to the address provided by the Client when placing their order. It is therefore the Client's responsibility to ensure that this address contains no errors. Pepin cannot be held liable if the address provided by the Client is incorrect, thereby preventing or delaying delivery. 

Upon delivery, you may be asked to sign a delivery receipt. 

No delivery will be made to a PO box. 

Upon delivery, it is the Client's responsibility to verify that the Products delivered conform to their order and that the parcel is sealed and undamaged. If this is not the case, the Client must record this on the delivery note. No claim regarding the quantity or condition of a Product will be accepted if it has not been noted on the delivery note. 

Article 10 – RIGHT OF WITHDRAWAL

If a delivered Product does not fully satisfy the Customer, they may return it to Pepin. The Customer will have fourteen (14) days to do so from the date of receipt of the order.

In accordance with article L.221-21 of the Consumer Code and in order to exercise this right of withdrawal under the conditions set out in articles L. 221-18 et seq. of the Consumer Code, the Customer who wishes to exercise their right of withdrawal must notify the Seller by post or by email at the contact details referred to in article 1 of the GTC.

Pepin will send the Client an acknowledgement of receipt of the withdrawal request by email.

Where applicable, the Client may exercise their right of withdrawal by notifying Pepin of the following information: 

  • name, postal address, telephone number, and email address;
  • decision to withdraw by means of an unambiguous statement (for example, a letter sent by post, fax, or email provided that such contact details are available and therefore appear on the standard withdrawal form). The Client may use the model withdrawal form but is not required to do so.

Return shipping costs are borne by the Customer, unless the goods cannot normally be returned by post, in which case Pepin will collect the Product at its own expense.

The exceptions set out in article L.221-28 of the Consumer Code apply and preclude the exercise of the right of withdrawal, in particular where the order consists of a contract:

  • of supply of services fully performed before the end of the withdrawal period and whose performance began after the consumer's prior express consent and express waiver of their right of withdrawal;
  • of supply of goods or services whose price depends on fluctuations in the financial market beyond the trader's control and which may occur during the withdrawal period;
  • of supply of goods made to the consumer's specifications or clearly personalised;
  • the supply of goods liable to deteriorate or expire rapidly;
  • of supply of goods that have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
  • the supply of goods which, after delivery, are by their nature inseparably mixed with other items;
  • the supply of alcoholic beverages whose delivery is deferred beyond thirty (30) days and whose value agreed at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional;
  • maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by them, limited to the spare parts and work strictly necessary to address the emergency;
  • of supply of audio or video recordings or computer software where they have been unsealed by the consumer after delivery;
  • the supply of a newspaper, periodical, or magazine, except in the case of subscription contracts for such publications;
  • concluded at a public auction;
  • of provision of accommodation services other than residential accommodation, goods transport services, car hire, catering or leisure activities to be provided on a specific date or during a specific period;
  • the supply of digital content not provided on a tangible medium where performance has begun following the consumer's express prior consent and express waiver of their right of withdrawal.

The returned Product must be returned in its original packaging, in perfect condition, fit for resale, unused and with all possible accessories. 

In addition to the returned Product, the return parcel must also contain a letter specifying the Client's full and exact contact details (surname, first name, address) as well as the order number and the original purchase invoice.

Pepin will refund the Client the amount of the Product within fourteen (14) days of receipt of the Product and all elements required to process the refund. This refund may be made using the same payment method as that used by the Client. In this regard, Clients who paid for their order using store credit / gift vouchers may be refunded in store credit / gift vouchers at Pepin's discretion. 

By accepting these General Terms and Conditions of Sale, the Customer expressly acknowledges having been informed of the withdrawal conditions.

Article 11 – CUSTOMER SERVICE

The Client may contact Pepin: 

  • at the following number 0613504731 during the following opening days and hours: Monday to Friday, 9am to 5pm.
  • by email at bonjour@pepin.shop, providing their name, phone number, the subject of the request, and the relevant order number.

Article 12 – INTELLECTUAL PROPERTY AND WEBSITE LICENCE OF USE

Pepin is the sole owner of all elements present on the Website, including without limitation all texts, files, animated or static images, photographs, videos, logos, drawings, models, software, trademarks, visual identity, database, Website structure, and all other elements of intellectual property and other data or information (hereinafter the "Elements"), which are protected by French and international laws and regulations relating in particular to intellectual property.

Consequently, none of the Elements of the Website may be modified, reproduced, copied, duplicated, sold, resold, transmitted, published, communicated, distributed, broadcast, represented, stored, used, rented, or exploited in any other manner, whether free of charge or for payment, by a Client or a third party, regardless of the means and/or media used, whether currently known or unknown, without the prior express written authorisation of Pepin on a case-by-case basis, and the Client is solely responsible for any unauthorised use and/or exploitation.

Furthermore, it is specified that Pepin does not own the content posted online by Customers, for which Customers remain solely responsible and indemnify the Company against any claims in this respect. Customers grant Pepin a non-exclusive, transferable, sub-licensable, royalty-free and worldwide licence to use the intellectual property content they publish on the Site, for the entire duration of protection of such content.

Pepin reserves the right to pursue all available legal remedies against any person who has failed to comply with the prohibitions set out in this article.

ARTICLE 13 – LIABILITY AND WARRANTY 

Pepin shall not be held liable for non-performance of the contract due to the Client, or as a result of an event recognised as force majeure by the competent courts, or due to any unforeseeable and insurmountable act of a third party to these terms. 

Pepin cannot be held liable for information imported, stored and/or published on the Site by Customers. Pepin cannot be held liable for any information published by a Customer on the Site or for any direct or indirect damages that such use may cause to a third party, with the Customer who originated the publication remaining solely liable in this respect.

The Client acknowledges that the characteristics and constraints of the Internet do not allow for the security, availability, and integrity of data transmissions over the Internet to be guaranteed. Accordingly, Pepin does not warrant that the Website and its services will operate without interruption or error. In particular, their operation may be temporarily suspended for maintenance, updates, or technical improvements, or to develop their content and/or presentation. 

Pepin cannot be held liable for use of the Website and its services by Clients in breach of these General Terms and Conditions, or for any direct or indirect damages that such use may cause to a Client or a third party. In particular, Pepin cannot be held liable for false declarations made by a Client or for their conduct towards third parties. In the event that Pepin's liability is sought on account of such conduct by one of its Clients, the latter undertakes to indemnify Pepin against any judgment handed down against it and to reimburse Pepin for all costs incurred in its defence, including legal fees.

The Customer is solely responsible for all content they post online on the Site, in respect of which they expressly declare that they hold all relevant rights, and accordingly warrant to Pepin that they are not posting any content that infringes third-party rights, in particular intellectual property rights, or that constitutes harm to persons (including defamation, insults, abuse, etc.), to privacy, to public order or to public morality (including, in particular, glorification of crimes against humanity, incitement to racial hatred, child pornography, etc.). In the event of a breach of applicable law, public morality or these General Terms and Conditions, Pepin may immediately exclude Customers who have committed such infringements and remove information and links to the infringing content. Pepin is classified as a host with regard to content posted online by third parties. In this capacity, it is noted that Pepin has no general obligation to monitor content transmitted or stored via the Site. In the event that Pepin's liability is sought in connection with content posted online by the Customer, the Customer undertakes to indemnify Pepin against any judgment handed down against it and to reimburse Pepin for all costs incurred in its defence, including in particular legal fees.

Independently of any additional contractual guarantee (commercial warranty) that may be granted, Products benefit from the statutory guarantee of conformity provided for in articles L. 217-4 et seq. of the Consumer Code (in particular L. 217-4 to L. 217-14 of the Consumer Code), and the guarantee against hidden defects provided for in articles 1641 to 1649 of the Civil Code.

When acting under the statutory guarantee of conformity:

  • you have a period of two (2) years from delivery of the goods to take action:
  • you may choose between repair or replacement of the goods, subject to the cost conditions set out in article L. 217-9 of the Consumer Code;
  • you are exempt from having to prove the existence of the lack of conformity of the goods during the twenty-four (24) months following delivery of the goods (except second-hand goods). 

You may choose to invoke the guarantee against hidden defects in the item sold within the meaning of article 1641 of the Civil Code. In this case, you may choose between rescission of the sale or a reduction in the sale price in accordance with article 1644 of the Civil Code.

Reproduction of articles L. 217-4, L. 217-5, L. 217-7, L. 217-9 and L. 217-12 of the Consumer Code, and articles 1641, 1644 and the first paragraph of article 1648 of the Civil Code, as in force on the date of these General Terms and Conditions: 

Art. L.217-4 of the Consumer Code: 

"The seller delivers goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. The seller is also liable for any lack of conformity resulting from the packaging, the assembly instructions, or the installation where the latter has been made the seller's responsibility under the contract or has been carried out under the seller's responsibility."

Art. L.217-5 of the Consumer Code: 

"The goods conform to the contract: 

1° If it is fit for the purpose ordinarily expected of similar goods and, where applicable: 

– if it matches the description given by the seller and possesses the qualities that the seller presented to the buyer in the form of a sample or model;

– if it presents the qualities that a buyer may legitimately expect in view of public statements made by the seller, the producer, or their representative, particularly in advertising or labelling;

2° Or if it presents the characteristics jointly agreed upon by the parties or is fit for any particular purpose sought by the buyer, brought to the seller's attention and accepted by the latter." 

Art. L.217-7 of the Consumer Code: 

"Lack of conformity which appears within twenty-four months of delivery of the goods is presumed to have existed at the time of delivery, unless proven otherwise.

For second-hand goods, this period is set at six months.

The seller may rebut this presumption if it is incompatible with the nature of the goods or the lack of conformity alleged. »

Art. L.217-9 of the Consumer Code:

"In the event of a lack of conformity, the buyer chooses between repair and replacement of the goods. However, the seller may not proceed according to the buyer's choice if that choice entails a manifestly disproportionate cost compared to the other option, taking into account the value of the goods or the significance of the defect. The seller is then required to proceed, unless impossible, according to the option not chosen by the buyer." 

Art. L.217-12 of the Consumer Code: 

"An action arising from a lack of conformity is subject to a limitation period of two years from the date of delivery of the goods." 

Art. 1641 of the Civil Code: 

"The seller is bound by the warranty in respect of hidden defects in the item sold which render it unfit for the purpose for which it was intended, or which so diminish that use that the buyer would not have purchased it, or would only have paid a lower price for it, had they known of them."

Art. 1644 of the Civil Code:

"In the cases provided for in articles 1641 and 1643, the buyer has the choice of returning the item and obtaining a full refund, or keeping the item and obtaining a partial refund."

Art. 1648 paragraph 1 of the Civil Code: 

"An action arising from redhibitory defects must be brought by the buyer within two years of the discovery of the defect."

It is noted that seeking an amicable resolution prior to any potential legal action does not interrupt the time limits for exercising statutory warranty rights or the duration of any contractual warranty.

ARTICLE 14 – PERSONAL DATA 

For further information regarding the use of personal data by Pepin, please read carefully the Privacy Policy available here.

Article 15 – HYPERLINKS 

The hyperlinks available on the Site may redirect to third-party websites not published by Pepin. They are provided solely for the convenience of the Customer, in order to facilitate the use of resources available on the Internet. If the Customer uses these links, they will leave the Site and agree to use the third-party websites at their own risk, or where applicable in accordance with the terms and conditions governing them.

The Customer acknowledges that Pepin does not control or contribute in any way to the development of the terms of use and/or content applying to or appearing on these third-party websites.

Accordingly, Pepin shall not be held liable in any way whatsoever in connection with these hyperlinks.

Furthermore, the Customer acknowledges that Pepin cannot endorse, guarantee or take responsibility for all or any part of the terms of use and/or content of these third-party websites.

The Website may also contain promotional hyperlinks and/or advertising banners redirecting to third-party sites not published by Pepin. 

Pepin invites the Client to report any hyperlink present on the Website that would provide access to a third-party site offering content contrary to the law and/or public decency.

The Customer may not use and/or insert a hyperlink pointing to the Site without the prior written consent of Pepin on a case-by-case basis. 

ARTICLE 16 – REFERENCES

The Client authorises Pepin to mention the Client's name and logo as a reference in its communications (brochures, website, commercial proposals, press relations, press releases, press packs, internal communications, etc.).

ARTICLE 17 – GENERAL PROVISIONS

ENTIRE AGREEMENT OF THE PARTIES

These General Terms and Conditions constitute a contract governing the relationship between the Customer and Pepin. They constitute the entirety of the rights and obligations of the Company and Pepin in relation to their subject matter. If one or more provisions of these General Terms and Conditions are declared void pursuant to a law, regulation or following a final decision of a competent court, the remaining provisions shall retain their full force and effect. Furthermore, the failure by either party to these General Terms and Conditions to invoke a breach by the other party of any provision of these General Terms and Conditions shall not be construed as a waiver of their right to invoke such breach in the future.

AMENDMENTS TO THE TERMS AND CONDITIONS 

Pepin reserves the right to modify at any time and without notice the content of the Website or the services available on it, and/or to temporarily or permanently cease operating all or part of the Website. 

Furthermore, Pepin reserves the right to modify at any time and without notice the location of the Site on the Internet, as well as these General Terms and Conditions. The Customer is therefore required to refer to these General Terms and Conditions before each use of the Site. 

The Client acknowledges that Pepin shall not be held liable in any way towards them or any third party in connection with such modifications, suspensions, or cessations.

Pepin advises the Client to save and/or print these General Terms and Conditions for safe and durable storage, so that they may refer to them at any time during the performance of the contract if needed.

APPLICABLE LAW

These General Terms and Conditions are governed, interpreted, and applied in accordance with French law.

ACCEPTANCE OF THE GENERAL TERMS AND CONDITIONS BY THE CLIENT

The Customer acknowledges having read these General Terms and Conditions carefully.

By registering on the Website, the Client confirms that they have read and accepted the General Terms and Conditions, making them contractually bound by the terms hereof.

The General Terms and Conditions applicable to the Client are those in force on the date of the order, a dated copy of which may be provided to the Client upon request. It is therefore specified that any amendment to the General Terms and Conditions made by Pepin will not apply to any order placed prior to such amendment, unless expressly agreed by the Client who placed the relevant order.

LEGAL NOTICES

This website, accessible at the URL www.pepin.shop is published by:

Pepin, a company with a share capital of €2,500, registered with the Lille Métropole Trade and Companies Register under number B 902 887 876, with its registered office at 15 avenue de Mont à Camp, 59160 Lille.

Individual VAT number: FR41902887876.

The Publication Director of the Website is Martin Waeghemacker.

Reachable at the following phone number 0613504731 and at the following email address: bonjour@pepin.shop.

The Website is hosted by IONOS, located at 7 Pl. de la Gare, 57200 Sarreguemines, (telephone: 09 70 80 89 11).